მწარმოებელი: 3CX
მოდელი: 3CX
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Discover the Advantages of a Software Based VoIP IP PBX.

3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware). A software-based IP PBX / PABX offers many benefits:
  • Easier to install & manage via web-based configuration interface.
  • Far less expensive to purchase and expand than a hardware-based PBX / PABX.
  • Improve productivity with presence, desktop based call control and extension management.
  • No need for separate phone wiring – phones use computer network, easy hot desking!
  • Delivery mobility by allowing employees to work from home using a remote extension.
  • Choose between popular IP hardware phones or softphones - no vendor lock in.
  • Receive & make calls via the standard PSTN using VoIP Gateways or cards.
  • Save on monthly call costs using SIP trunks, VoIP providers or the Skype gateway!


Eliminate PBX Headaches with 3CX IP Phone System!
Evolve your communications with 3CX Phone System for Windows - an IP Phone System that completely replaces your proprietary PBX, supports standard SIP soft/hard phones, VoIP services and traditional PSTN phone lines. 3CX Phone System is far less expensive than a traditional PBX and can reduce call costs substantially by using a VoIP service provider. Its web-based administration makes phone system management easy. 3CX Phone System eliminates the phone wiring network and allows users to easily work remotely.
Key Features:
  • Complete phone system - Provides call switching, routing & queueing.
  • Purchase cost dramatically lower than a traditional hardware PBX.
  • Scaleable - Unlimited extensions and phone lines. No proprietary expansion modules needed!
  • Web based configuration & status indication - Easy phone system management!
  • Unified Communications - Receive voice mail via e-mail & see user presence.
  • Auto Attendant (e.g. 1 for sales, 2 for support, etc.)
  • Reduce long distance and inter office call costs.
  • No more expensive proprietary system phones - Use standard SIP phones.
  • Eliminate the phone wiring and make moving offices easier.
  • Easy call control, presence and extension management.
  • Click to Dial & Call Pop-up for Microsoft Outlook.
  • Receive & Make calls via the standard PSTN using VoIP Gateways or cards.
  • Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!
  • Out of the box configuration for many VoIP providers, VoIP Gateways, Skype™  and IP Phones.


Reach New Levels of Customer Service with the 3CX Call Center Module
In today's cut throat market, businesses of all sizes must be seen to be providing superior customer service to their existing and potential customers.
Traditional proprietary PBX's with call centre functionality have proven to be either too expensive or difficult to set up. The 3CX Call Center module changes this as it provides professional call center features at an affordable price, allowing your business to focus on providing the best possible customer service.
Key 3CX Call Center Features:
  • Advanced Real time Queue Statistics
  • Monitor queue status
  • Review the number of callers in a queue


  • Advanced Agent Statistics
  • Log agents in and out of queues
  • Time an agent logged in/out of the queue
  • Review the number of answered/unanswered calls
  • Average and longest wait time and more


  • Call Back Feature
  • Allow your customers to hang up and retain their position in the queue
  • The customer is called back when an agent becomes available
  • Call back notification emails are sent to the supervisor  


  • Additional Queue Strategies
  • Round Robin
  • Longest Waiting
  • Least Talk Time
  • Fewest Answered
  • Hunt By Threes - Random
  • Hunt By Threes - Prioritized
  • SLA Alerts
  • Supervisors and managers can be notified when callers have to wait beyond a configurable amount of time
  • Events are logged in order to meet customer service requirements
  • SLA notification emails are sent to the supervisor
  • Listen in
  • Supervisors can screen calls by listening in without the agent and caller knowing about it
  • ​Listen and Whisper
  • The supervisor may need to relate some important information to the agent without the customer hearing
  • Barge in
  • The supervisor can enter the call and assist the agent and customer


All the above features make it possible for your business to dramatically increase its employees productivity and boost sales at an affordable price.
No Install Necessary!
The 3CX Call Center module comes as a license key upgrade to 3CX Phone System. Simply reactivate your 3CX Phone System and bring to life call centre features.
For more information on the 3CX Call Center module, take a look at the 3CX Call Center Video on YouTube.
Take a look at the brochure or download the free edition today and break free from your proprietary PABX!
3CX - Product Information
3CX develops a full range of VoIP telephony software products. For more information on each product, or to download the full evaluation versions, click on the links below. 



3CX Phone System for Windows

3CX Phone System for Windows is a software based PBX that replaces a traditional hardware PBX with an open standard, easily manageable IP PBX. It allows companies to cut call costs, PBX administration and increase productivity at the same time.

Overview - Brochure - Download


3CXPhone – VoIP Phone for Windows

3CXPhone is a free softphone for Microsoft Windows. 3CXPhone has a smartphone like interface and is instantly recognizable to users. 3CXPhone includes all important business features and allows the use of headsets, making it a very economical and manageable alternative to IP hard phones. Save on electricity and hardware and administration!

Overview - Features - Free Download


3CX Phone System Multi Tenant

3CX Phone System Multi Tenant

3CX Phone System Multi Tenant is a cloud-ready version of the popular VoIP IP PBX, 3CX Phone System, which allows 3CX Partners to offer their customers a hosted 3CX service in an easy, cost effective manner whilst still retaining control of the customer account.



3CX CRM Integration Module

The 3CX CRM Integration module is a Windows application that allows you to integrate 3CX Phone System with different CRM systems. The module provides out of the box integration with Salesforce, Microsoft Dynamics CRM, Sage ACT!, SugarCRM and Google Contacts. The integration with other CRM systems can be easily achieved by creating custom plugins. This functionality increases user productivity, enhances reporting for management and improves customer service levels.

Overview - Download


3CX Voice Application Designer

3CX Voice Application Designer (VAD) is a tool to easily build powerful voice applications that can improve customer service and employee productivity. With 3CX VAD’s visual interface you can visually put together a voice app, without having to spend weeks on writing code. What’s more, the application is easily editable and makes management of the application child’s play.

Overview - Download


3CX Hotel Module for 3CX Phone System

The 3CX Hotel Module is an add on for 3CX Phone System that turns a standard 3CX Phone System install into a fully featured Hospitality PBX. The module adds check in/out, Do Not Disturb, CDR/SMDR billing and more. Optionally, the hotel module can integrate with popular PMS / Hotel Management software to allow these functions to be triggered automatically from the PMS software.

Overview - Download


3CXPhone for Android

3CXPhone for Android

3CXPhone for Android allows smartphone(Android based) users to make free phone calls via wireless and 3G (mobile operator permitting). 3CXPhone for Android is based on SiPagent, a popular SIP phone for Android that 3CX acquired in June 2010. Smartphones will soon be the defacto mobile phone and, with a docking station, will act as a desk phone in time.

Overview - Free Download


3CXPhone for iPhone

3CXPhone for iPhone

3CXPhone for iPhone works with standards based VoIP/SIP servers – including 3CX Phone System, Asterisk and other popular VoIP/SIP providers. By using 3CXPhone for iPhone, users can take calls to their extension via Wifi or 3G or you can turn your iPhone into a convenient and user-friendly wireless desk phone.  3CXPhone for iPhone is not locked into a particular provider or PBX, which gives you the freedom of selection, meaning that you can pick and choose your favorite provider or VoIP PBX and switch at any time.

Overview - Free Download